Im certain it's a scam as their website says they will refund tours (no fine print). Give the gift of a special Munich voucher: we also offer vouchers for all our guided tours. Stroll through the farmer's market, and let yourself be drawn in by the tantalazing aromas. Gstekarte Turbopass Herz mit Karten gro Querformat. Bus. I spare you the details, but she didn't need to visit a doctor or ED while on vacation for her issue. Want the ultimate local drinking experience? Value for money tour that I highly recommend! The BEST Munich Tours 2023 - FREE Cancellation | GetYourGuide If there's anything at all you think we can do to make things right, feel free to email us at "social.support@GetYourGuide.com" with your booking reference along with any further details you want to add and we'll work on your case. No it is not legit! Here are all the details. Biking is one of the best ways to see any city since a tourist gets to see the whole area, including rest stops while viewing famous attractions. Experience with me the best tastings in the world capital of Beer, Explore with me, a Diplom BierSommerlier, Munich's best beers and breweries, Explore the medieval city and the world's biggest fairground. Germans have a reputation for being very direct, and Bavarians are no exception. Products used:Nothing. Had issues doing the payment on my bookings and had them all sorted thru the live chat. Just submitted a review for madrid royal palace and prado gallery. Paths are well marked, and most of them feature Almhtte where you can enjoy a beer surrounded by the mountain air, adorable cows and breathtaking scenery. Upon calling them to get a refund they have done nothing but delay and delay my refund. EPIC MUNICH Itinerary! (2023 Guide) - The Broke Backpacker Pleased youll have no issue with dialect because youre fluent in German? We did not. Messaged immediately and refused a refund. Thanks. Both cards can be ordered online and at the Tourist Information at Marienplatz and Hauptbahnhof. Look out for your first newsletter in your inbox soon! We'll be waiting for your contact. In this cosy city, you're as likely to stumble upon ancient folklore as you are a sleek BMW - history and modern prosperity greet you at every corner. Save money and book directly from local suppliers. Their substitute turned out to be a 3 hour ancient Rome lecture through the entire Forum area. I booked a tour of Borghese Gallery in Rome, it was confirmed and they cancelled it 2 months later. This one is dishonest!! Here you can book unique Munich experiences directly online, print them out and give them as a gift voucher to friends or family. Online or at the tourist information offices. The app was good and easy to navigate. Discover where to go, what to see and how to get there from Munich. I had a tour I was looking at but didn't want to go with it as we couldn't get to Cairns. As it is between many European cities, the bus - and especially the night bus - is an economic but long option for travel to Munich. The day of the tour no one showed up. Hofbruhaus Mnchen, Munich - Book Tickets & Tours | GetYourGuide Yes, Munich locals do really wear lederhosen and dirndls (as well as janker, and other classic Bavarian clothing) on special occasions like weddings or going to church. When we booked the tour, we were told that the maximum number of people would be 14. If you need help from the ToursByLocals Support Team, you can contact us anytime. this concerns me. My family and I had to change our book a day before and they rescheduled right away. She also had to ask the bus driver for water. They did not accept anything but a dept card. Hi Kelly-Ann. Munich isnt just any city. The perfect exploration tour! Even though ticket cancellation were not allowed, due to flight cancellation we couldn't make our appointment. To conclude, while engaging in these wholesome and worthwhile activities, you will be able to learn that Munich, as a city, is more than just the Oktoberfest, or even beer. The City of Munich - Department of Labour and Economic Affairs, Mnchen Tourismus - acts only as a mediator. 2 days before said date. Reviewers satisfied with GetYourGuide most frequently mention great experience, boat trip, and easy way. I'd advise booking with this company in case this happens to you. Bitte sende uns deine Buchungsinfos an social.support@getyourguide.com von derselben E-Mailadresse, mit der du gebucht hast und wir melden uns so schnell wie mglich bei dir zurck. 01 / Top Sights Unmissable sights for your itinerary Discover more Sights Schloss Nymphenburg in Munich Residenzmuseum in Munich Alte Pinakothek in Munich Englischer Garten in Munich Pinakothek der Moderne in Munich Bayerisches Nationalmuseum in Munich Deutsches Museum in Munich BMW Welt in Munich 02 / Planning Toolkit You might have to search a little while, but the hunt pays off. We did 2 Munich Walk Tours. Download all information and benefits in a PDF file here. We'd like to know what happened and to offer you a solution. Here you will find current tips on events and activities to enjoy a refreshing summer in the city of Munich. Buy now vouchers for your visit in Munich. Vorort haben wir dann erfahren, dass es derzeit in Florenz zu wenig deutschsprachige Guides gibt. This is the version of our website addressed to speakers of English in the United States. These sites have been preserved with great care, so these are still as beautiful as they were when first constructed. Schloss Nymphenburg, in particular, makes for a decentday trip, as it also features beautiful gardens, a neighbouring science museum, a river brimming with hungry carp, and indoor botanical gardens. Take it in. Don't use this company. Many phone calls and emails and still would not refund me. Tour in Munich, Germany:"Maxine was the perfect tour guide! From To Please send us your booking details at social.support@getyourguide.com from the same email address you used to make the booking, also mentioning your name on this review and we'll get back to you with a solution shortly. Time Out Munich: Best Things to do, Attractions and Events From concerts to world-class football, expensive Munich does have some free treats tucked away. I would not recommend this tour to anyone. The structure pays homage. I also found out that the original booking time, a boat still went out. Thanks to Munichs compact size and excellent bike and public transport network, its easy to include many of the most exciting districts in your trip. Just 2 days before our tour was to take place, the company contacted us to say that our tour was not available and that they were offering to put us on a tour that cost half as much, about $80 difference for 2 adults, but they would only refund $5 to us as an "inconvenience fee." Well, we have just the thing for you. When I realized my mistake, they refused to refund, change, or provide a voucher because it was within the 24 hour cancellation window. Its going to be more fun than you can imagine, but to get the most out of your trip, there are some things you should know before you head out. Thanks for reaching out, Stacy. Opera, music, theatre and comedy festivals are well attended and often sell out quickly. In this tour, tourists will be able to see the famous Allianz Arena, which is home to FC Bayern, Bavarias very own football team. Parking in the city, as with many metropolises, is expensive and hard to find. So Thankfully I read some reviews before buying the tour, I booked my cruise some months earlier. The amazing treasures, as well as all the, Munich's main repository of Old European Masters is crammed with all the major players who decorated canvases between the 14th and 18th centuries. Doing freelance writing while finishing his graduate studies. Munich City Guide - Attractions & Sightseeing | Free-City-Guides.com Munich is known as one of the world's most livable cities. They were the worst company we worked with in every way. Munich and its surroundings have several castles that are worth a visit if you want to see how former Bavarian royalty lived. Also, if you used a different name, please let us know. Un rgal d'ailleurs. Dj vu! Click here for the Munich Card. More Sightseeing Guided Tours Culture Gastronomy Shopping Festivals City Tours Nature Hood love Urban & Districts Hood love Munich Here's a compact, easy-to-implement itinerary to see the best of Munich in 2 days. At many Apotheken, you can also stock up on all sorts of high-end European skincare products. This is a booking company, not a tour company. Make sure to also mention this review - Well work on a solution for you. See a listing of hotels and hostels, Explore great events in Munich throughout the year, Let tour organisers show you Munich's most interesting sights, Get assistance from the Munich tourist information office, See what's on at Marienplatz and other places, All you need to know about the world famous festival, The most important means of transport in Munich, List of phone numbers anf information about taxi fares, Munich Card & City Pass - Discover Munich with visitor cards, Kontakt, Presse, Werbung, Impressum, AGB, The tour was above expectations and they are very professional. Try a couple local specialties before setting off for the Old Town Hall. I tried cancelling a booking via the app and on their website, which worked perfectly EXCEPT to cancel a booking . The only problem l had was a question on whether the timed tickets could be used anytime on the day but no reply came back which was'nt great customer service. I spent hours dealing with these issues when I was supposed to be enjoying my vacation - utterly frustrating. We're sorry for the troubles you encountered during your activity and with your booking. From the Old Masters to the new young things: Munichs museums showcase art from all branches and eras. Four-hour tour of traditional Bavarian beer (from USD 154.0), 6. Thank you GetYourGuide for creating such wonderful memories for us! Simply Munich | The Official Travel Guide of the City of Munich Good job Tina! The company continued to refuse to issue a check or refund my credit card. Nein danke! It is the capital city of the only remaining German stem/tribal duchy, even though it is no longer under a Duke. Thanks Ralph, I recently toured Dachau with Stephan, took the beer and brewery tour with Paul, and the Extended Third Reich tour with Tina. Plein de joie, c'est dans un cadre magnifique dans le dsert pas comme les autres excursions ou on ne quitte peine la ville et soit disant on est dans le dsert que nous avons mang avec le couch de soleil. If you seek the finest beers, the most idyllic views, eco-parks, amazing cuisine, mind-blowing art collections or you just wish to sit in the midst of really great people, a trip to the Bavarian capital is all you need. Thanks. No stress or worries whatsoever. FC Bayern Mnchen football and Allianz Arena tour (from USD 48.04), 5. I used Get your guide to book a Segway tour in Kansas City Mo. (a person whos a big taker but not a very generous giver). Also, you will be able to experience the traditional Munich beer hall, where you will learn to drink Bavarian beer the way the locals do, and if you are lucky, you may be able to drink beer from the famous glass boot. Get your drinking glasses ready to sample the best beer Munich has to offer. It's right next to the factory and costs 10 Euros but is closed on Mondays. Sure, the city is famous for Oktoberfest, but thats hardly the only festival worth attending in Munich. It was also a great opportunity to see different parts of the city we wouldn't have discovered on our own. So why did it have to change. At ToursByLocals, we will always put health and safety first. From lakes, parks and beer gardens to museums, historical sites and massive stores, there's something for everyone who visits Munich. Explore the Neue Rathaus on Marienplatz with an official City of Munich tour guide. I was using my smart phone and carefully filled out the information and my credit card, but I did not notice that the trip being booked was for a gondola in Banff! When are you visiting? Oh and dont worry, there are emergency supermarkets and a bunch of pharmacies that stay open, so you wont be stranded. Need a couple starters? Took my money, gave me a Columban number while I was in Florida and requested FL service. Impressive architecture and unique ambience: discover the Law Library in the New Town Hall. Our newsletter hand-delivers the best bits to your inbox. This four-hour tour allows visitors to sample the traditional beers of Bavaria. navigate, and Enter to activate cards. Answer is very simple, they overcharge the local company with a huge comission. While major supermarket chains and shopping outlets are likely to accept your credit card, most restaurants and stores in Munich will only accept cash or EC-cards (like debit cards). Realized need to book ahead of time. 1. All rights reserved. I reached out asking if they'd consider a refund - but money and policy are more important than people. We used GetYourGuide in August and 24 hours before our scheduled pick up they sent us an email stating: Unfortunately, your activity provider Romaetravel can no longer keep the booking for Private Transfer Civitavecchia to Rome City or Airport. Try these tips for a wallet-friendly trip to Munich. Hi, i've already submitted a review for the excellent bogside murals and bloody sunday tour with gleann doherty but it hasn't appeared yet. Explore with me the grounds of the former concentration camp in this, An Orientation to Munich's History & Culture, Private walking tour with a certified beer sommelier. Will definitely use again but will be sure to allow extra time. Until 1871, it was the capital of an independent Bavaria. Bait & Switch, terrible tour, horrible customer service, etc. It automatically purchased the tour through Apple Pay. I noticed that they sent a charge to my account for twice the amout that it should have been. Paid twice as much because of hidden fees. [viewguidepage], Tour in Munich, Germany:"Our beer tour with Sabina was wonderful. A bus arrived to return us to our hotels and we were told that we would not be going to the Grand Canyon today. Transport from cruise port in Rome to FCO airport. These are our suggestions for families at any time of year and in any weather! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. If you walk into the bike lane by accident or commit some other faux pas, chances are someone will let you know. On arrival at Liberty Island we were told we had 10 minutes before being required to reboard to go to Ellis Island and even had we had more time, we did not have tickets to enter the Statue!!! Get ready for incredible museums, great food and lots and lots of beer (as well as much, much more). We did the 2 1/2 hour walking tour with Ralph. Also would not have wasted money on the hop on hoop off tour bus as this would show you were everything is and it is all so close. Liars, terrible customer service. No interest in resolving the customer service issue, more like a scammy way to do business. Two nights in a selected hotel and free admission to 45 museums and attractions: our travel package for explorers! Also, this tour is wheelchair accessible, so tourists with disabilities can participate. Felt that the itinerary were good and overall smooth sailing though at certain point there were slight changes made due to circumstances which happens all the time - as travellers, we need to keep an open mind and be more patient & understanding for a overall enjoyable experience. In any event I highly recommend these tours and these guides. Munich: Third Reich & WWII Tour Walking Tour | GetYourGuide We spoke with 2 different attendants that told us they would call the venue to reschedule, but they never did. Full description. Misstake number 1. As one of Germany's most prosperous cities, Munich is extremely well connected to the rest of Europe. Wish I could give zero stars. Had the most memorable trip with my husband and met many wonderful new friends on our trip including our guide 84 yr old guide Peter from Empire Vacations! Weve got bad news. The tour guide then left us at the 9/11 site, the total time she was with us was 3.45 hours not 5.5 hours as stated. I then received an additional 55 refund so in effect received half of my payment for the tour. This is the version of our website addressed to speakers of English in the United States. First of all I got to visit exactly when I wanted without queuing and secondly one can't visit these . Full description Hi, I'm Alex, a real Munich local with a love for beer and Bavarian culture. Munich ("Mnchen" in German), often called Germany's most livable city, is also one of its most historic, artistic, and entertaining. We used Get Your Guide for several tours in Spain in April 2023. He was extremely helpful and patient. Munich by bike - half-day tour with local guide (from USD 41.49), 2. A visit of the famous law library is also included! Bavaria may be the home of the traditional Oktoberfest, but who says that Bavarian beer is to be enjoyed only during Oktoberfest? All were outstanding!!!! Would never use them again. Pharmacists are familiar with the most common ailments and can provide advice as to what sorts of over-the-counter medications mighthelp. They are just a bunch of money-hungry, non-caring theives. We did the Third Reich Tour with Sabri. 1079 reviews Activity provider: Munich Walk Tours View all 7 images Add to wishlist Learn the history of the Nazi Movement in Munich and explore the world of Adolf Hitler, one of the most powerful dictators ever known. With the Munich City Pass you can now experience Munich in all its facets and save a lot of money at the same time. The BEST Munich Tours and Things to Do in 2023 - GetYourGuide SCAM! This was a crucial event that led to the Second World War because it lulled the British and French to a false sense of security, as the Munich Agreement allowed Hitler to build up his forces and plan for the invasion of Poland, a trigger that led to the start of the War. See our Privacy Policy for more information on how we use your data. Munich In 2 Days - A Super Easy Munich Itinerary + Map! - Stories by Soumya Munich: City Highlights Guided Segway Tour | GetYourGuide Join a Private Guide on the streets of Munich's Old Town to discover its 5 most remarkable churches. tours in Munich. Discover Munich in a relaxed and uncomplicated way: discounts for the diverse range of art, culture and leisure activities with our guest cards. The beautiful Bavarian capital has much more to offer. Local graffiti artists work can be found primarily in bike and pedestrian tunnels that run throughout the city centre. The ideal gift! The Deutsche Bahn (German rail) website is an invaluable resource for train timetables, prices and to book tickets online. All Rights Reserved. However, she was unable to ride a bike. Update: contacted me, said not their fault and refused to return the money saying I'm supposed to reschedule. However, the journey takes longer than flying, and unless you've got an Interrail pass or have booked your ticket way in advance, it can work out a lot more expensive. Our guide pedals you between the green hills of the Olympic Park and along the Olympic Lake from sports venue to sports venue. If everything goes as planned this could possibly be a good company to do business with. The Viktualienmarkt one we could have pretty well covered ourselves but the the (extended) Third Reich Tour led by Ralph was great. Despite all the atrocities they committed, it must be acknowledged that they built amazing infrastructures, like the NSDAP HQ. Munich: Third Reich & WWII Tour Walking Tour Take a 2-hour walking tour of Munich to discover one of the darkest moments in the city's history, learning of the birth of Nazism, the rise of Hitler, and the infamous Third Reich. Avoid Get Your Guide Tours. Although I was impressed with the speed of their reply and refund, I would rather have had the proper time on Liberty Island and Ellis Island and seen what I was hoping to see. Es tut uns sehr leid, dass du diese Erfahrung mit einigen Touren gemacht hast. People in Japan are honorable so what could go wrong. The BMW Plant tours run from 9am to 4.30pm Monday to Friday and cost 8 Euros. Here you can find the best open-air festivals 2023 on Munich's stages and at beautiful locations on Munichs countryside. This tour will be conducted in the German language. Two nights in a selected hotel and free admission to 45 museums and attractions: our travel package for explorers! I wanted to visit the Vatican museums but I didn't find any tickets on the Vatican's website hence I started to look for alternatives. Die Erklrung in der App war Stromausfall. Unless you are severely injured, dead or require a doctor, you'll be out the cost. Well, the Bavarian capital of Munich, situated in South-Eastern Germany, is your next destination. GetYourGuide has a rating of 3.09 stars from 663 reviews, indicating that most customers are generally satisfied with their purchases. I am directionally challenged. Munich Hop-On Hop-Off Tour: 1-Day or 2-Day Ticket Embark on a hop-on hop-off bus tour of Munich and learn about the city with an onboard audio guide. guidance. He was knowledgeable and humorous, we learnt so much on the trip from him. Munich Travel Guide by Rick Steves Within 5min I received the email confirmation and I realized the mistake and immediately contacted GetYourGuide but they refused to transfer the booking to what I had intended and also refused to refund the money. Take a private Munich tour and let a local guide show you the highlights and hidden gems of their fascinating hometown.Begin your day by grabbing coffee from a local caf, then strolling with your guide past the city's many historic sights: Marienplatz, the historic town square and long-time heart of the city, Sankt Peter, Munich's oldest church, Viktualienmarkt, the colourful open-air market, and Hofbruhaus, the legendary 16th century brewery and beer-hall. From the beginnings to the present. Get to the heart of Munich with one of our in-depth, (Do a quick search on the following sites). Hi Judith! Get Your Guide, Munich guided walking tours - Tripadvisor Please send us your booking details at social.support@getyourguide.com from the same email address you used to make your booking and we'll look into it as soon as possible. Also, a local tour guide will be there to show the group the best places to stop, as well as giving an orientation. It was so easy to book tickets via this company. News and information about the touristic options in Munich. The Bavarian dialect can be tricky to understand even for native Germans. A huge perk of Munich life is the citys quick and convenient access to the mountains. Advertising Plan your trip to Munich The 9 ultimate Munich attractions Outstanding art museums, compelling history and glistening mountain spas How to do Munich in 48 hours Only got a. The Company message, sorry and we will improve. Impressive architecture and unique ambience: discover the Law Library in the New Town Hall. Instructions were clear. Munich: Beer Tour & Bavarian Dinner with a Local Beer Expert I emailed back that it was less than 1/4 of the price I paid, and we only got to see 1 out of 3 attractions properly. Search for the best price for your trip on our flight search engine! Munich's churches and cathedrals play an important role in protecting the city's historical and cultural heritage. Munich is a fantastic city, buzzing with life and culture. And that their policies toward customer service and satisfaction were poor and inflexible. Bring a piece of Oktoberfest home: The official Oktoberfest poster 2023 is available in our shop. Our friend communicated to everyone that she overheard the driver speaking to someone in an attempt to get us another bus. A range of shopping and restaurant options with some attractive offers complement the program. Please send us your booking details at social.support@getyourguide.com from the same email address you used to book the activity. Meilleurs activit et meilleure guide. They say "what's included" Statue of Liberty, and Ellis island fees, which implies you can go into the statue, this is not the case. 2023 Portal Mnchen Betriebs GmbH & Co. KG - Ein Service der Landeshauptstadt Mnchen und der Stadtwerke Mnchen GmbH. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The city walk for everyone who wants to become acquainted with the most beautiful parts of Munich's city centre. The first problem was accessing content and managing bookings - the app wouldn't link with purchased bookings no matter how many times I tried or workarounds I used. This, The sprawling English Garden is among Europe's biggest city parks it even rivals London's Hyde Park and New York's Central Park for size and is a, Germany's largest modern-art museum unites four significant collections under a single roof: 20th-century art, applied design from the 19th century to, Picture the classic 19th-century museum, a palatial neoclassical edifice overflowing with exotic treasure and thought-provoking works of art, a repository, If youre one of those people for whom science is an unfathomable turn-off, a visit to the Deutsches Museum might just show you that physics and, Next to the Olympiapark, the glass-and-steel, double-cone tornado spiralling down from a dark cloud the size of an aircraft carrier holds BMW Welt, truly, Installed for the city's 850th birthday (2008), the Mnchner Stadtmuseum's Typisch Mnchen (Typically Munich) exhibition taking up the whole of a, Corking up Odeonsplatz' southern side is Friedrich von Grnter's Feldherrnhalle, modelled on the Loggia dei Lanzi in Florence. Consumers, find a different tour company to book your tours with. Having said that, on arrival home I complained to the company requesting a refund. more, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Some of the tours are free if they don't involve public transportation, and since the guides work on tips, they are very interested in meeting your needs and making your day enjoyable.