After using Erase Assistant on your Mac, your machine will be in an out-of-the-box state without any of your sensitive data remaining. User profile for user: provided; every potential issue may involve several factors not detailed in the conversations The new erase process in macOS Monterey handles everything to fully wipe your MacBook - erase all settings, media, apps, and data for all accounts and volumes on the drive, including iCloud, Apple ID, Touch ID fingerprints, Bluetooth devices, Apple Wallet, and etc., but . If you need help,pleasecontact Apple Support. If youre running into any other issue while erasing your Mac, weve got you covered. 1. Jenny is a technical writer at iBoysoft, specializing in computer-related knowledge such as macOS, Windows, hard drives, etc. Open the System Settings app on your Mac Choose General from the left sidebar Now click Transfer or Reset > Erase All Contents and Settings Enter your password if required, then follow the. Delete every volume on your Mac, not just the one that contains. You can access the Erase Assistant on your Mac as long as you fulfill the following requirements: After you type your password inside its relevant box, click on Unlock to proceed. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Step 4. Your email address will not be published. Traditionally, you had to manually log out of all your accounts, erase the startup disk, and reinstall the macOS. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of User profile for user: Getting 'Erase Assistant Not Supported on This Mac' Error? How to Fix Back up the important files on your Mac. Erase content, applications, and settings on Mac devices, or. Before you enter the procedures, make sure your Mac is working correctly. Erase Assistant is a powerful feature only available on Macs with Apple silicon (M-series chips) or the Apple T2 Security Chip. Related: How to Airdrop Between Mac and iPhone. Run the target applications on Mac. Whats important to note here is that Erase Assistant only officially supports Apple Silicon and Macs with a T2 Security Chip. Image credit Apple support How to find Erase All Content and Settings on macOS Monterey? About All I can say is contained in below. These steps apply only toMac computers with Apple silicon. To ensure that your MacBook has a T2 or M1 & M2 chip, these are the leading steps to check: Step 1. Erase Assistant does the following things on your Mac: Signs you out of Apple services, such as iCloud. To address this issue, consider alternative methods for erasing your Mac or upgrading to a compatible Mac model that supports the Erase Assistant feature. Once youve erased your startup disk using Disk Utility, you can now proceed to install a fresh copy of macOS on your Mac. You may either partake in this step or skip this one by hitting Continue. Step 5. Erases your content and settings, and any apps that you installed. Why am I seeing the Erase Assistant Not Supported on This Mac error? 7. If you own an incompatible device or are running on an older macOS version, you wont be able to use Erase Assistant to wipe and factory reset your Mac. Without an Erase Assistant, there are various ways to reset your Mac, depending on the macOS its running and whether its an Intel-based Mac or not. In the meantime, Try to uninstall and reinstall the HP support assistant. Give the disk a name, choose APFS format and click Erase Volume Group. This was until macOS Monterey, where Apple finally released Macs own Erase All Content and Settings, popularly known as the Erase Assistant. Conclusion What is Erase Assistant and how does it work on Mac devices? Barney-15E, call Go to General in the sidebar and choose Transfer or Reset. After your Mac activates, click Exit to Recovery Utilities. You can download CleanMyMac X here and try it for yourself. You need to open the Apple menu > System Settings > General > Transfer or Reset to locate Erase Assistant. Scientists have developed a 'living PC' made from mushrooms - fortechnite. Jun 29, 2023 1:20 AM in response to cyb4rtr0n1x, At least it is now working without a visit to the Genius Bar, Jun 29, 2023 5:25 AM in response to P. Phillips. "Facebook not supported" in Safari after - Apple Community any proposed solutions on the community forums. lukiacostello, User profile for user: Must the logged in user be volume owner AND a cryptographic user to use that option AND admin? If you see a notification explaining that other volumes need to be erased before you can erase all content and settings, you may have used Boot Camp to install Microsoft Windows on your Mac. Bluetooth devices will disconnect (unpair) from your Mac. Welcome to our YouTube Channel. How to fix "Erase Assistant is not Supported On This Mac" error On a mobile device: Open the "Photos" app, and go into "Albums." Tap "My Photo Stream" then "Select." Tap the photos you want to save. Cannot delete item in Support Assist as admin I need to delete a device in Support Assist 1.3 but the option is grayed out even when I am logged in as an administrator. However, there are instances where users encounter an error message stating, Erase Assistant is not Supported on This Mac.. Click Transfer or Reset on the right, then click Erase All Contents and Settings. Step 3. This cookie is set by GDPR Cookie Consent plugin. This article will delve into the potential causes underlying the Erase Assistant is not Supported on This Mac error and present you with effective troubleshooting techniques to resolve it. How to Wipe Your Mac and Reinstall macOS from Scratch The linked article says you will be asked to login with an admin user, so you would not need to start it from there, but you would need one. P. Phillips, call Fix 1: Make sure you're using a supported macOS device The Erase Assistant is one of the newer features to come to a Mac which helps users erase their Mac without going to macOS Recovery. From the utilities window, select Disk Utility and click Continue. For this, select Reinstall macOS from the Recovery app on your screen and click on Continue. Then you can follow the steps below to erase all contents and settings on your Mac. Click the data to preview, and click the "Recover" button to have them back. Start up your Mac in Recovery mode. Save my name, email, and website in this browser for the next time I comment. How to fix "Erase Assistant is not Supported On This Mac" error May 9, 2023 By Versha Managing and maintaining your Mac can be frustrating when confronted with errors. If you want to factory reset your Mac without a password, you can read this article to get the detailed tutorial: Factory Reset Mac Without Password [for macOS Ventura/Monterey]. Dont select Macintosh HD volume from this sidebar, but choose the disk its part of. What to do if you get 'Erase assistant is not supported on this Mac'? Your Mac is running on macOS Monterey (or macOS Ventura) or higher. Inside System Settings, click on the General tab from the left sidebar. (There is a problem we are investigating with Automated enrollment and macOS devices just shutting down during enrollment process. Step 6. Step 3. can someone explain the requirements to use "Erase All. This Erase Assistant is not supported on this Mac error because your macOS doesn't have Apple Silicon or it's not an Intel-based Mac with a T2 security chip. Why Do I Encounter 'Erase Assistant Is Not Supported on This Mac', How to Fix 'Erase Assistant Is Not Supported on This Mac' Error, Why Can't I Find My Erase Assistant on Mac, How to Erase All Content and Settings on macOS Ventura/Monterey, How to Restore Files After Using the Erase Assistant on Mac. If you're on macOS Ventura or later, Go to System Settings > General > Transfer or Reset, then select Erase All Content and Settings . own MacBook Pro 2017 models running macOS Ventura, use Boot Camp to remove Windows and its partition, different ways to reset a Mac based on its macOS and model, How to prepare your Mac for macOS Ventura. Step 2. As mentioned earlier, the Erase Assistant tool is available on the Intel Mac or Apple Silicon Mac with a T2 chip as long as these MacBooks operate on Monterey or higher. If your Mac doesn't meet the hardware or software requirements, you won't be able to use Erase Assistant. Erase Assistant does the same but on the Mac. How to factory reset MacBook Big Sur without Erase Assistant? Erase Assistant: the New Feature in macOS Monterey/Ventura - iBoysoft The drives are kept in the left-hand column inside the Disk Utility app. sign out of Apple services, including your iCloud account. This appears to be an issue mostly for users who own the MacBook Pro 2017 models running on macOS Ventura (as seen here 1,2) but there may be other devices on older versions of macOS where you may run into the same problem. In other words, if you receive the error "Erase assistant is not supported on this Mac" on Ventura, it usually means that your Mac doesn't have the needed Apple Silicon or T2 chip. Instead, you'll need to boot into Recovery Mode to erase or reset your Mac. Gift. When i hit reset I get a message that erase assistant is not supported on this machine. By default, it will be named Macintosh HD but you can enter any name you want to set by typing it inside the Name field. You can avoid the hustle of manually signing out of all services and erasing your data. When your Mac restarts, follow the onscreen instructions to choose your language. Every data, setting, and media will be eliminated from your MacBook. Step 5. Your Mac runs macOS Monterey (or Ventura) or a later version. Step 7. Step 4. Wait until the progress bar finishes. Press F3 key to open standard search window. To confirm whether your Mac has Apple Silicon (M1 & M2) orT2 chip, follow the steps below: If the information doesn't say "Apple T2 Security Chip," "Apple M1 Chip" or "Apple M2 Chip," your Mac can't use Erase Assistant. Use the normal procedure to uninstall SupportAssist (Control panel -> Add or Remove Programs -> Uninstall). Launching macOS Recovery on your Mac was successful. "Erase Assistant is not supported on this Mac" Ventura 13.4. What However, the Mac platform only had this feature briefly, requiring a time-consuming process involving manual logout, disk erasure, and macOS reinstallation. Share the information to benefit more people. On the Programs and Features window, select HP Support Assistant, then click the Uninstall button. This inbuilt Erase Assistant tool is available on Intel-based and Apple Silicon Macs. To get into macOS Recovery on Apple silicon Macs, press and hold the power button on your Mac. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. To boot your Mac into macOS Recovery, you need to power it off. Step 8. or other backup methods to back up your data. Share this passage with your friends to follow the steps mentioned here to eliminate this error. How to Erase Mac With Apple Silicon Before Returning It. What are the steps to use Erase Assistant and reset a Mac device? You may need to connect to a Wi-Fi network. First, back up your Mac. 2. omissions and conduct of any third parties in connection with or related to your use of the site. Restart your Mac. The Erase Assistant comes as part of the System Settings or Preferences app and will work similarly to how you may factory reset your iPhone. After learning how to boot your Mac into Recovery Mode on Intel-based and Apple silicon Mac, you can start to erase your Mac without Erase Assistant. News Tips, Fix 'Erase assistant is not supported on this Mac' (Ventura). However, they are not removed from your Mac immediately and can still be recovered. If you havent already signed out of your Apple account, youll be prompted to enter your Apple ID password to remove this account from the Mac. However, the error seems to be an issue experienced mainly by those whoown MacBook Pro 2017 models running macOS Ventura. The cookie is used to store the user consent for the cookies in the category "Other. Select a Wi-Fi network from the upper-right corner of the screen. MacBook Air [Retina; 13-inch; 2018, 2019, 2020], Consequently, your device inherently supports Erase Assistant. This cookie is set by GDPR Cookie Consent plugin. Erase Assistant is not supported on this - Apple Community 8. Keep holding the particular keys until you notice the Loading startup options screen. On your Mac, Erase Assistant accomplishes the following: Removes your account from Apple services like iCloud. Related: 9 Ways to Connect an iPhone to a MacBook Without USB. If you arent sure if your Mac has an Apple T2 Security Chip, below are Mac models with the said chip: The Erase Assistant Is Not Supported On This Mac error appears when your Mac is an older model and doesnt have the Apple silicon or T2 security chips. If you possess a Mac equipped with Apple silicon, including the T2 security chip becomes redundant as it is seamlessly integrated within Apples M1 or M2 chip. In the case of macOS Monterey, you can find this setting from the Apple menu in the screen's corner. It does not store any personal data. Required fields are marked *. The Erase Assistant is one of the newer features to come to a Mac which helps users erase their Mac without going to macOS Recovery. Erase Assistant only works on Macs with Apple Silicon or Intel Macs with the T2 security chip. If you are just starting fresh with your Mac, follow the onscreen instructions to set up your computer. macOS 13.3. Unfortunately, for owners of Intel-based Mac computers lacking the T2 Security Chip, your computer doesnt support this feature. Step 3. Step 1. You can find the instructions for your Mac with Apple silicon. How to Clean Install macOS Monterey Easily Using the New Erase Mac An error message may arise: "Erase Assistant is not Supported on This Mac." This error commonly occurs when attempting to erase or reformat your Mac's disk using the built-in Erase Assistant utility. In the Internal section of the Disk Utility sidebar, make sure that you see the volume named Macintosh HD. macOS 13.0, Dec 15, 2022 1:18 PM in response to candan2022. You can access the Erase Assistant on your Mac as long as you fulfill the following requirements: If your Mac doesnt meet these requirements, you wont be able to use Erase Assistant to wipe the contents on it.